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From routine annual servicing to urgent boiler breakdown repairs, we provide dependable, skilled heating support to keep your system efficient, safe and working all year round.
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Annual Boiler Servicing

Regular boiler servicing is one of the simplest and most cost-effective ways to keep your heating system running efficiently. A yearly service ensures your boiler is working safely, reduces the risk of breakdowns, and helps prolong the lifespan of the appliance. It can also lower your energy bills by ensuring the boiler is burning fuel as efficiently as possible.

An annual boiler service typically includes a full inspection of the boiler, flue, and associated components. We carry out all the essential checks recommended by manufacturers, including safety tests, internal cleaning, and performance optimisation. During the service, your engineer will check for wear, corrosion, and any early signs of failure that could lead to costly breakdowns if left untreated.

Regular servicing is especially important for gas boilers, as faults can lead to inefficient burning or, in rare cases, dangerous carbon monoxide leaks. For landlords, annual servicing is a legal requirement, but even for homeowners it is strongly recommended to maintain both safety and system performance. We provide thorough servicing for all major boiler brands, including modern condensing boilers, combi boilers, and older conventional systems.

If you have a newer boiler, annual servicing is usually required to keep the manufacturer’s warranty valid. By scheduling your boiler service each year, you ensure your warranty remains intact while keeping your heating system running at its best.

Boiler Repairs & Emergency Breakdowns

When a boiler breaks down, gets noisy, leaks, loses pressure, or displays error codes, you need quick, reliable help to get your home back to normal. Our boiler repair service provides rapid diagnosis and effective fixes for a wide range of boiler faults, ensuring you’re not left in the cold.

We specialise in repairing all major boiler models and can resolve most common issues on the first visit thanks to well-stocked vans and years of hands-on experience. From ignition failures and thermostat problems to leaking components and faulty sensors, we’re able to identify the root cause of the problem quickly and carry out the appropriate repair.

Safety is always a priority. If your boiler is behaving unusually—such as making strange noises, emitting a smell, or showing repeated error codes—it’s important to have it checked as soon as possible. Even small or intermittent faults can lead to bigger problems if ignored. When you contact us about a boiler issue, we’ll discuss the symptoms with you, offer advice on staying safe, and arrange a prompt visit.

For more urgent breakdowns, we offer fast response times to restore your heating and hot water as quickly as possible. Winter breakdowns can be especially disruptive, so we aim to minimise downtime by diagnosing faults quickly and completing repairs efficiently.

Where we work

Neales Plumbing provides reliable, affordable, and professional plumbing and heating services across the Brighton area, including Hove, Lewes, Shoreham-by-Sea, Newhaven, Seaford & Rottingdean and Woodingdean, and surrounding villages. From boiler servicing and bathroom installations to general plumbing, we're committed to keeping your home running smoothly.

Insured & Registered

Neales Plumbing is fully insured and Gas Safe registered, giving you peace of mind on every job we undertake.
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Emergency Callouts

Need a plumber fast? We offer 24-hour emergency callouts for leaks, burst pipes, blocked drains, and urgent repairs. Quick response, reliable service, and no hidden fees - help is just a phone call away, anytime day or night.